Delivery times may vary due to weather conditions and other potential factors. However, we do not have a cutoff for delivery services.
Yes. For a price quote, please give us a call.
We prefer cash or credit card payments and accept all major credit cards.
For new customers or those who are out of gas, the state requires a Safety Check to be completed. This process necessitates the presence of someone over the age of 18 to provide access to the home and sign for the Safety Check.
We offer burner conversions from natural gas to propane, provided the customer has the necessary conversion kit.
Yes, all deliveries are recorded in our computer database, and we can mail any information you may need.
The dial under the dome reads a percentage, not gallons. It is the share of the tank that still has propane in it. A tank is only filled to about 80 percent by design, because the liquid has to have room to expand when it warms up, so a full 500-gallon tank holds roughly 400 gallons. Order when the dial reaches 20 percent rather than waiting for it to get near empty.
We deliver out of three offices, and each one covers roughly a 35-mile area around it. From Moriarty we reach Edgewood, Tijeras, Cedar Crest, Sandia Park, Sedillo, Stanley and McIntosh. From Mountainair we reach Estancia and Willard. From Pecos we reach Glorieta, Rowe and Ribera. If you are not sure which office covers you, see our locations page or call the closest one.
All three offices are open Monday through Friday, 8:00 AM to 4:30 PM, and closed Saturday and Sunday. Moriarty is (505) 407-2260, Mountainair is (505) 847-1136, and Pecos is (505) 757-0977. If you smell gas, do not wait for office hours. Get everyone out and call 911 first.
Yes. We offer tank monitoring so the tank level is read for you instead of somebody walking out to the dial. It suits a second home, a place you are not at every day, or a property with tanks in more than one spot. Call the office nearest you and ask whether your tank is a fit.
Yes, that is what our cylinder filling station is for. A cylinder has to be in good condition and still within its requalification date, and cylinders from about 4 to 40 pounds need an overfill prevention device valve. Federal rules do not allow anyone to fill a cylinder that is out of date or damaged. Bring it in during office hours and we will look at it with you.
Propane is given an odor like rotten eggs on purpose so you can smell a leak. If you smell it, or a carbon monoxide alarm sounds, get everyone out of the building first. Do not use a light switch, a phone or anything else that could make a spark on your way out. From a safe distance, call 911, then call your Southwest Propane office during business hours. Do not look for the leak yourself, and do not go back inside until responders say it is safe. More is on our propane safety page.
An out-of-gas tank is not simply a matter of putting more propane in. The system has to be checked for leaks by a qualified technician, and the state requires a safety check before it goes back in service, with someone over 18 there to give access and sign for it. That is a separate visit and it takes longer in bad weather, which is why we ask people to order at 20 percent.
